Employee Relations Specialist (UAE Nationals Only)

About the role

Deliver consistent employee relations support to ensure fair and compliant workplace practices. The role handles routine queries, maintains case documentation, and escalates exceptions, contributing to a positive work environment.

Key responsibilities

• Maintain operational integrity of employee relations case documentation, ensuring accuracy, completeness, secure storage, and timely archiving.
• Resolve routine employee relations queries within policy boundaries, providing clear guidance and escalating complex issues to the Head of Group Employee Relations.
• Ensure compliance with labour laws and internal controls, support audit requests, flag deviations, and assist with corrective actions.
• Protect confidentiality and data privacy by applying data protection protocols, restricting access, educating team members, and reporting any incidents promptly.

Required profile

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Minimum 2 years of experience in employee relations or HR operations within banking or financial services.
• Exposure to case management systems and regulatory frameworks.

Required skills

• Case management systems
• Regulatory frameworks and labour law knowledge
• Data privacy and confidentiality handling