Enterprise Resources Planning Administrator

About the role

The Enterprise Resources Planning (ERP) Administrator will manage, maintain and optimise the ERP platform that supports multi‑site catering and facilities operations in Abu Dhabi. The role ensures seamless integration of procurement, inventory, production planning and cost control processes across the organisation.

Key responsibilities

• Administer day‑to‑day ERP operations (SAP Business One, Oracle, Microsoft Dynamics 365 or equivalent).
• Configure and maintain modules for procurement, inventory, production costing, HR and finance specific to catering.
• Create and manage user accounts, access rights and role‑based permissions in line with security policies.
• Perform regular system health checks, monitor performance and coordinate patches, upgrades and bug fixes with vendors.
• Liaise with kitchen, supply‑chain and finance teams to map business processes into ERP workflows.
• Support recipe costing, menu planning, stock consumption reporting and period closings.
• Generate operational and financial reports, design dashboards and resolve data discrepancies.
• Provide first‑level user support, conduct training sessions and maintain documentation.
• Participate in ERP enhancement projects, third‑party integrations (POS, payroll, HRIS) and data migration activities.

Required profile

• Proven experience administering ERP systems such as SAP Business One, Oracle or Microsoft Dynamics 365.
• Familiarity with catering, food‑service or multi‑site operations.
• Strong analytical and problem‑solving abilities.
• Excellent communication skills for cross‑functional collaboration and user training.

Required skills

• SAP Business One
• Oracle ERP
• Microsoft Dynamics 365
• User account management and role‑based permissions
• System health monitoring and performance tuning
• Vendor coordination for patches and upgrades
• POS integration
• HRIS integration
• Data migration