Executive Lounge Assistant
IHG Hotels & Resorts · Dubai
Job description
About the role
The Executive Lounge Assistant provides comfort and personalized service to executive guests at Crowne Plaza Dubai Marina, ensuring their stay is smooth and memorable.
Key responsibilities
- Welcome executive guests, handle enquiries, and resolve complaints efficiently.
- Process accurate check‑ins and check‑outs.
- Maintain and replenish guest supplies and amenities to required standards.
- Stay informed about hotel services, VIP requests, and local attractions.
- Follow hotel security, fire regulations, and health & safety legislation.
- Execute tasks as directed by the Executive Lounge Supervisor or Manager.
Required profile
- Minimum 1‑2 years experience in a similar role within a four or five‑star hotel.
- Ability to work with multicultural teams and strong communication skills.
- Detail‑oriented, high performance standards, and capable of multitasking.
Required skills
- Technical proficiency in related software.
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Published 6 hours ago
Expires 1 month from now
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IHG Hotels & Resorts
Dubai