Experience Manager

About the role

We are seeking a visionary Experience Manager to craft memorable journeys for our resident communities, blending smart technology, operational excellence, and heartfelt service across our property portfolios.

Key responsibilities

• Deliver exceptional resident experiences by executing portfolio strategies, driving digitisation and process automation.
• Leverage tools such as SnagReport, Master Plan, Mollak and GRIDS to streamline operations, boost energy efficiency and reduce costs.
• Champion innovation in smart buildings, sustainable practices and continuous improvement while ensuring full compliance with RERA and Dubai Law No. 6 of 2019.
• Manage service providers, owners committees, budgets, procurement and tendering; train site teams and refine processes.

Required profile

• BSc degree with 5+ years of experience in community or property management.
• Deep expertise in RERA regulations, Law #6 of 2019 and Dubai real‑estate standards.
• Proven track record launching community initiatives and measuring impact.
• Strong communicator, problem‑solver and self‑starter.

Required skills

• SnagReport
• Master Plan
• Mollak
• GRIDS