Field Operations Technician

About the role

The Field Operations Technician is the on‑road link between Moove’s remote operations team and its vehicle fleet. You will respond to incidents, reposition vehicles and support recoveries to keep the fleet running smoothly across a 24/7 operation.

Key responsibilities

• Respond to live vehicle incidents, breakdowns and any situation requiring physical intervention on public or private roads.
• Assess each situation on arrival, take appropriate action and maintain clear communication with the remote operations team.
• Safely operate and drive vehicles for deployment, repositioning and service needs, ensuring they are returned to service or handed over to the depot team.
• Reposition vehicles across operational zones as directed to maintain fleet availability.
• Support vehicle recovery when a vehicle cannot return to depot under its own power.
• Complete accurate field reports, incident logs and documentation promptly after each response.
• Uphold Moove safety standards, follow SOPs and escalate any non‑standard issues.
• Work rotating shifts covering morning, evening and overnight windows, remaining reachable and deployable throughout the shift.

Required profile

• Valid UAE driving licence with at least three years of driving experience and a good record.
• Good understanding of UAE road regulations, traffic rules and RTA requirements.
• Ability to assess situations quickly, make clear decisions under pressure and act independently.
• Comfortable using modern apps, digital systems and communication platforms.
• Strong time‑management, reliability and ability to work outdoors in varying weather conditions.
• Fluent in English and a high‑school diploma or equivalent.