Field Systems Software Technician
Raqi.ai · Dubai
Job description
About the role
We are looking for a Field Systems Software Technician to install and configure NeoCloud/AI software for data‑center and enterprise customers across the UAE. The role involves on‑site and remote work, coordinating with backend developers and communicating with customer IT teams.
Key responsibilities
- Install, configure, and validate NeoCloud/AI software on customer environments.
- Work with the backend team on deployments, upgrades, and issue escalation.
- Communicate with customer IT teams regarding requirements, access, timelines, and handoff.
- Manage site visits or remote sessions from preparation through sign‑off.
- Document installed components and outstanding items.
Required profile
- Experience with Linux, server, and cloud software installation.
- Understanding of networking basics, including DNS, firewalls, VPN, and ports.
- Customer‑facing technical communication in English.
- Willingness to travel for field visits across the UAE.
- Experience with NeoCloud/AI/GPU infrastructure is a plus.
- Bash or Python scripting experience is a plus.
Required skills
- Linux
- Python
- Bash
- DNS
- VPN
- Firewalls
What we offer
- Gratuity
- Health Insurance
- Leaves
- Transport allowance
Questions fréquentes
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Published 4 hours ago
Expires 1 month from now
3 views · 0 interested
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Raqi.ai
Dubai