FinCrime Operations Manager

About the role

A leading digital bank is looking for a FinCrime Operations Manager, advertised through Envision Employment Solutions. You will run the operation that keeps financial crime out of the bank: the team that checks who a customer is, watches how their money moves and gathers the evidence when something looks wrong. You also set the line between what your team clears and what goes to Compliance.

Key responsibilities

• Manage and develop the Level 1 financial crime operations analyst team
• Oversee CDD and EDD workflows, ensuring the quality and completeness of every check
• Own the escalation framework for flagged cases to Compliance and hold the line on where operations ends and Compliance decides
• Monitor transaction monitoring alert triage and the quality of its outcomes
• Keep every financial crime process aligned to regulatory requirements and internal policy, and report operational performance to the Fraud and FinCrime Operations Director
• Serve as the operational liaison to Compliance and work with them on process and policy improvement

Required profile

• 6 to 10 years in AML or financial crime operations, compliance or KYC within a bank or fintech
• Proven experience managing or leading operations teams in a regulated environment
• Deep understanding of case escalation protocols and the boundary of Compliance decisions

Required skills

• Strong knowledge of CDD and EDD requirements, transaction monitoring and AML red flags
• Familiarity with financial crime technology platforms and alert management tools