Front Desk Officer

About the role

The Front Desk Officer is the first point of contact for visitors and callers, ensuring a professional and welcoming experience. This role supports smooth office operations by handling reception duties, managing communications, and coordinating with internal teams and external vendors.

Key responsibilities

• Greet and direct visitors in person and via telephone, notifying relevant staff of arrivals or cancellations.
• Maintain a tidy, well‑stocked reception area with necessary stationery, forms and brochures.
• Answer, transfer and take messages on the switchboard, providing accurate information to callers.
• Sort, distribute and log mail, courier packages and deliveries promptly.
• Control access to the building by monitoring the visitor logbook and issuing badges.
• Liaise with vendors for quotations, purchase orders and invoice payments, coordinating with purchasing and finance teams.
• Assist and supervise office assistants as needed.

Required profile

• High school diploma or equivalent.
• 1–3 years of relevant front‑desk or administrative experience.
• Strong communication, organizational and planning abilities.
• High integrity, attention to detail and problem‑solving skills.
• Effective time‑management and ability to work under pressure.

Required skills

What we offer

• Opportunity to be the face of the company and develop professional networking.
• Collaborative team environment with exposure to multiple business functions.