Front Office Receptionist
The Luxury Collection · Dubai
Job description
About the role
The Front Office Receptionist creates a welcoming, seamless, and memorable arrival and departure experience for every guest. You will be the first and last point of contact, delivering professional and efficient front‑desk services throughout the guest’s stay.
Key responsibilities
- Perform check‑in and check‑out procedures, process payments and handle cash and credit‑card transactions.
- Manage room assignments, respond to guest inquiries, and resolve concerns.
- Answer telephone calls and coordinate with other hotel departments.
- Maintain a visible presence at the front desk, ensuring accuracy and professionalism in all interactions.
Required profile
- High school diploma or G.E.D. equivalent.
- Previous experience in front office, reception, cashiering, customer service or hospitality preferred.
- No supervisory experience required.
- Ability to work shifts, weekends, holidays and overnight schedules.
Required skills
- Proficiency with Property Management Systems (PMS).
- Cash handling and payment processing experience.
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Published 5 days ago
Expires 1 week from now
35 views · 0 interested
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The Luxury Collection
Dubai