Guest Experience Expert
Four Points by Sheraton · Dubai
Job description
About the role
The Guest Experience Expert ensures every guest enjoys a smooth, memorable stay at Four Points by Sheraton on Sheikh Zayed Road. You will be the primary point of contact, assisting with check‑in, check‑out, luggage handling, and local area information.
Key responsibilities
- Process operational needs, guest requests, and complete required reports.
- Assist guests with loading/unloading vehicles and transport luggage to and from rooms or designated bell areas.
- Provide local area highlights and recommendations to enhance the guest experience.
- Maintain a safe workplace, follow company policies, protect assets, and uphold quality standards.
- Perform physical tasks such as standing, walking, lifting up to 50 lb unaided (100 lb with assistance), and navigating stairs or service ramps.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior related work or supervisory experience required.
- Ability to work on feet for extended periods and handle physical tasks safely.
- Commitment to confidentiality, professional appearance, and clear communication.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 14 hours ago
Expires 1 week from now
3 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Four Points by Sheraton
Dubai
Related job offers
-
Grill & BBQ Chef
Parx cafe LLC Dubai -
Hotel Administration Officer – Dubai Ibn Battuta Mall
Premier Inn Hotels - Middle East Dubai -
Receptionist – Dubai Ibn Battuta
Premier Inn Hotels - Middle East Dubai -
Commis 2 – Kitchen Assistant
Westin Hotels & Resorts Doubaï -
GRMS Technician – Luxury Resort
IHG Hotels & Resorts Ras al-Khaïma