Head of Property Management

About the role

Rocky Real Estate is seeking a Head of Property Management to lead the effective management of residential and commercial properties across Dubai. This senior role oversees property management operations, supports landlords and tenants, and ensures a responsive, consistent service.

Key responsibilities

• Lead day‑to‑day operations of the property management department and oversee an assigned residential and commercial portfolio.
• Manage, support and develop property management team members, setting clear priorities and service expectations.
• Oversee landlord and tenant enquiries, ensuring professional handling and resolution.
• Establish and monitor processes for maintenance, repairs, inspections and service requests.
• Coordinate with landlords, tenants, contractors, suppliers and building management to resolve operational matters.
• Oversee tenancy administration, including renewals, move‑ins, move‑outs and accurate record‑keeping.
• Monitor property condition and service‑provider performance, addressing issues that affect standards or client experience.
• Review portfolio activity and prepare reports for landlords and company management.

Required profile

• Proven leadership skills with the ability to guide, motivate and develop a team.
• Strong customer‑service mindset and professional approach to client relationships.
• Sound judgement, integrity and discretion when handling property and client matters.
• Excellent organisational skills, attention to detail and consistent follow‑through.
• Ability to manage competing priorities and make effective operational decisions.

Required skills

• Proficiency with spreadsheets.
• Experience using property management or CRM systems.

What we offer

• Opportunity to join an established Dubai real‑estate business with a strong market reputation.
• Supportive and engaging office culture with collaborative working environment.
• Leadership responsibility across a varied property portfolio.
• Career development and progression opportunities.
• Parking, annual leave entitlement, employment visa and private medical care where applicable.