Head of SMB MENAT/SSA, EMEA SMB

About the role

AWS is looking for a leader to drive its Small and Medium Business (SMB) segment across MENAT and SSA, reporting to the EMEA SMB Segment Leader and joining the EMEA SMB Leadership Team. The role leads a team of Sellers to accelerate cloud adoption among SMB customers, develops go-to-market strategies, builds partner ecosystems and delivers revenue growth.

Key responsibilities

• Develop and execute SMB growth strategies for the UKI market, driving revenue and customer acquisition through data-driven decisions
• Build and lead a team of CSRs and Field Sellers, setting performance metrics and accountability frameworks
• Scale a partner-led SMB business aligned with EMEA's 2028 partner strategy, working with ISVs, SIs and resellers and using the AWS Partner Network
• Promote customer success, adoption of emerging technologies such as GenAI, data analytics and migration solutions, and scalable engagement models
• Recruit, coach and mentor team members, and foster a culture of continuous learning and innovation
• Work with Marketing, Partner, Product and Solutions Architecture teams, and represent UKI SMB interests in regional and global forums
• Monitor market intelligence, especially around AI and digital transformation, and drive innovation in sales plays and customer success programs
• Set up efficient operational processes, manage budgets and ensure compliance with AWS policies and governance

Required profile

• Bachelor's degree in science, technology, engineering, math, business or a related field, or an MBA
• Experience in a people management role leading teams and growing organizations
• Experience in technology-related business development, sales strategy, operations or other sales-related fields
• Experience in advertising, media or agency landscapes, with a track record of exceeding sales revenue goals
• Preferred: Master's degree or 5+ years of business development, account management, product management, project management, financial analysis or marketing experience