Holiday Homes Operations Executive

About the role

Golden Key Real Estate is expanding its holiday homes and short‑term rental portfolio in Dubai. We are seeking a detail‑oriented Holiday Homes Operations Executive to oversee daily property operations, ensure high standards, and deliver a seamless guest experience.

Key responsibilities

• Manage daily holiday homes operations, including check‑ins, check‑outs, and guest coordination
• Communicate with guests professionally and handle inquiries, requests, and complaints
• Coordinate with housekeeping, maintenance teams, and third‑party vendors
• Ensure properties meet cleanliness, quality, and guest‑ready standards
• Assist in managing listings on Airbnb, Booking.com, and other OTA platforms
• Monitor booking calendars, occupancy, pricing updates, and guest reviews
• Support compliance with Dubai Tourism/DTCM requirements and documentation
• Maintain operational reports, property records, and service logs
• Conduct regular property inspections and report any maintenance or quality issues

Required profile

• Minimum 1–2 years of experience in holiday homes, short‑term rentals, hospitality, or property management in Dubai
• Knowledge of Airbnb, Booking.com, and similar platforms
• Familiarity with Dubai holiday homes regulations and DTCM processes is preferred
• Strong communication and guest‑handling skills
• Ability to manage multiple tasks and coordinate with different teams
• Good problem‑solving skills and attention to detail
• Proficiency in MS Office and property management systems
• Bachelor’s degree in Hospitality, Business Administration, or a related field is an advantage

Required skills

• Airbnb
• Booking.com
• MS Office
• Property management systems

What we offer

• Competitive salary based on experience
• Performance‑based incentives
• Career growth opportunities within a growing real estate company
• Supportive and professional work environment