Hostess - Wet Deck

About the role

A full-time, non-management Hostess is needed for the wet deck of a W Hotel in West Crescent, Palm Jumeirah, Dubai. The role greets guests, seats them and keeps the dining area clean and safe.

Key responsibilities

• Greet guests, find out the size of their party and seat them at a clean, available table, pulling out chairs and placing a clean, current menu.
• Guide guests through the dining rooms and help move and arrange tables, chairs and settings, including organizing seating for groups with special needs.
• Ensure each guest has a napkin, clean silverware and other items of the standard place setting, and that menus are current, clean and wrinkle-free.
• Maintain cleanliness of work areas throughout the day with clean-as-you-go procedures.
• Monitor dining rooms for seating availability, service, safety and guest well-being.
• Follow company safety and security policies, report accidents and injuries to the manager, complete safety training and certifications, and keep a professional appearance and confidentiality.
• Answer phones with good etiquette, speak clearly and professionally, and build positive working relationships with colleagues.
• Stand, sit or walk for long periods and lift, move and place objects of up to 10 pounds without assistance.

Required profile

• High school diploma or G.E.D. equivalent preferred.
• No related work experience or supervisory experience required.
• No license or certification required.