HR Officer / Assistant Manager – HR

About the role

Nathan HR Human Resources is looking for a competent, proactive HR professional at Officer to Assistant Manager level to support and manage core HR generalist activities in Jebel Ali, Dubai. The role covers employee relations, HR operations, recruitment coordination, performance management, learning and development, policy implementation, HR reporting and employee documentation. The contract is full-time, 1 year extendable, and those immediately available will be considered.

Key responsibilities

• Act as first point of contact for employee HR queries and handle employee relations matters such as grievances, disciplinary actions, investigations and warnings in line with company policy and labour law.
• Manage the employee lifecycle: onboarding, induction, probation confirmation, contract management, transfers, exits and accurate, confidential employee records.
• Support manpower planning and recruitment, from sourcing and screening through interviews, offers and onboarding, and build and maintain a CV database and talent pipeline.
• Coordinate annual and periodic performance appraisals, goal setting, reviews and performance records.
• Coordinate training and development programmes, including nominations, approvals, attendance, vendor coordination and records.
• Support the development, review and communication of HR policies, procedures, SOPs, job descriptions and organisational structures.
• Prepare HR reports, dashboards, manpower and recruitment trackers, and maintain digital and physical filing systems.
• Coordinate employee medical insurance processes and issue employment documents such as salary certificates and experience letters.
• Coordinate internship programmes and support HR digitalisation initiatives, including HRIS use and automated trackers.

Required profile

• Bachelor's degree in Human Resources, Business Administration, Management or a related discipline.
• Minimum 4-7 years of HR generalist experience, preferably in a corporate, industrial, retail, hospitality, services or multi-site environment.
• Experience across employee relations, HR operations, recruitment, onboarding, performance management, employee documentation and HR reporting.
• Preferred: exposure to UAE labour law and HR compliance requirements.
• Professional HR certification such as CIPD, SHRM or equivalent is an advantage.
• Strong English communication skills and ability to work independently while maintaining confidentiality and compliance.

Required skills

• Experience using HRIS platforms
• Microsoft Excel
• HR reporting tools