IT Software Account Manager – Abu Dhabi

About the role

We are looking for an IT Software Account Manager to join our growing team in Abu Dhabi. The ideal candidate will be responsible for managing existing customer accounts, driving revenue growth, and acquiring new customers in Abu Dhabi.

Key responsibilities

• Manage and grow existing Abu Dhabi customer accounts through upselling and cross‑selling, ensuring continued revenue and client satisfaction.
• Identify and generate new business opportunities, acquire new customer logos, and expand the company’s market presence in Abu Dhabi.
• Build and maintain strong, long‑term relationships with key customers and decision‑makers, acting as a trusted advisor.
• Understand customer needs and propose suitable software solutions and services that address their business challenges.
• Work closely with internal technical and delivery teams to ensure successful implementation and high customer satisfaction.

Required profile

• Minimum 5 years proven experience in software and IT solutions account management, demonstrating a track record of meeting sales targets.
• Mandatory experience working with customers in Abu Dhabi, with a deep understanding of the local market dynamics.

Required skills

• Strong understanding of enterprise software and IT Service Management (ITSM) concepts.
• Expertise in security solutions and AI technologies relevant to modern IT environments.