IT Support Engineer – L1/L2 (Dubai)
Vrinda Global · Doubaï
Job description
About the role
We are looking for an IT Support Engineer to provide L1/L2 support in Dubai, UAE. The role involves assisting users with hardware, software, network and system issues.
Key responsibilities
- Provide L1/L2 IT support to users for hardware, software, network and system-related issues.
- Troubleshoot desktops, laptops, printers, operating systems and IT peripherals.
- Manage Microsoft 365, Outlook, Teams, user accounts and access-related issues.
- Troubleshoot basic LAN/WAN, Wi‑Fi, VPN and connectivity issues.
- Install, configure and maintain IT hardware, software and applications.
Required profile
- Bachelor's degree/Diploma in IT, Computer Science or related field.
- 1–5 years of relevant IT Support experience.
- Strong troubleshooting and problem‑solving skills.
- Good knowledge of Windows, Microsoft 365, networking and IT hardware.
Required skills
- Windows
- Microsoft 365
- LAN/WAN
- Wi‑Fi
- VPN
- Outlook
- Teams
- IT hardware
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Published 12 hours ago
Expires 1 month from now
4 views · 0 interested
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Vrinda Global
Doubaï
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