Key Accounts Executive - Food Service - Hotels

About the role

The Key Accounts Executive supports the Key Accounts Manager in driving sales, business development and customer relationship management for assigned accounts within the food service and hotel sector. The role focuses on executing sales activities, maintaining existing relationships and identifying new opportunities in 5‑star hotel properties.

Key responsibilities

• Assist in selling all division brands, products and categories to assigned key accounts and territories.
• Support the Key Accounts Manager in achieving monthly sales targets, margins and brand‑specific goals.
• Maintain and update daily/weekly customer call lists, ensuring accurate customer information.
• Follow up on market openings of new hotels and support business development initiatives, especially for 5‑star hotels.
• Identify and develop new customers, markets and segments under guidance.
• Present products, conduct demonstrations and provide marketing and technical advice.
• Prepare and submit quotes, contracts and sales presentations for approval.
• Attend local trade shows and events to support visibility and lead generation.
• Monitor customer accounts to mitigate payment risks and assist in retrieving delayed receivables.
• Maintain accurate sales records, call reports and CRM updates, providing regular updates to the Key Accounts Manager.
• Execute ad‑hoc projects or tasks assigned by the Key Accounts Manager.

Required profile

Required skills