Logistics & Operations Supervisor – Gold & Diamond Trading

About the role

We are looking for a highly organized Logistics & Operations Supervisor to manage day‑to‑day trading operations, international shipments, tender activities, customs procedures and related documentation for our gold and diamond trading business.

Key responsibilities

• Coordinate daily trading operations, including purchase and sales order processing and transaction follow‑ups.
• Arrange and monitor international shipments, liaising with suppliers, refineries, freight forwarders, airlines, security firms and customs agents.
• Track shipment progress, resolve delays or documentation issues, and ensure timely deliveries.
• Communicate with tender houses and suppliers regarding schedules, allocations and collection arrangements.
• Prepare, review and organize trade documentation such as commercial invoices, packing lists and delivery confirmations.
• Coordinate import and export customs clearance, ensuring accurate airway bills, bills of entry and declarations.
• Maintain regular contact with international suppliers, buyers, refineries and logistics providers.
• Monitor order and delivery status, providing updates to relevant parties.
• Maintain accurate records of trading activities, shipment details and stock movements.
• Identify and resolve operational issues related to shipments, orders and documentation.

Required profile

• 3–5 years of experience in logistics, trading operations, import/export coordination or international trade.
• Experience in gold, diamonds, precious metals or high‑value commodity trading is an advantage.
• Good understanding of international shipping procedures, customs clearance and trade documentation.
• Familiarity with UAE import/export regulations and customs procedures.
• Strong organizational skills with the ability to handle multiple transactions simultaneously.
• Excellent communication, coordination and problem‑solving abilities.
• Fluent English, both written and spoken.
• UAE‑based candidates with immediate availability or short notice period preferred.

Required skills

• Proficiency in Microsoft Office, especially Excel, Word and Outlook.