Logistics Supervisor AMZL

About the role

Amazon is looking for an experienced Logistics Supervisor to drive innovation and execution in its busy transportation network. The role supports the daily management of operational duties at the delivery station, deputizes for the Shift Manager when needed, and supervises logistics assistants, coordinators and delivery associates so that every shipment meets or exceeds operational KPIs.

Key responsibilities

• Deputize for the Shift Manager and manage the daily operations of the delivery station
• Prioritize and continuously improve safety at the delivery station
• Supervise logistics assistants, coordinators and delivery associates, monitoring and coaching their performance
• Interview candidates for associate roles
• Brief and monitor the workload of drivers and associates, ensuring accurate completion of administrative tasks
• Measure and monitor workflows and daily metrics, helping the Operations Manager track, trend and report site performance
• Train and mentor new associates, and follow up on and resolve process issues
• Work with supporting departments to improve logistics processes and with delivery service providers to set expectations and raise quality
• Ensure SOPs are followed, highlight deviations from SOPs or safety standards, and own the operational KPIs assigned
• Manage a team of UTR Associates and uphold the highest safety standards on the floor
• Be flexible to work different shifts and do overtime when needed; help resource the function, including training needs, absences and performance management

Required profile

• Experience managing teams
• Experience with planning, performance metrics and process improvement
• Preferred: experience in logistics and with data analysis