Logistics Supervisor – Customer‑Focused Operations

About the role

The Logistics Supervisor will lead a team of associates to ensure Amazon orders are processed safely, accurately and on time. This role combines hands‑on safety management with operational oversight to deliver world‑class customer experiences.

Key responsibilities

• Create and maintain a safe working environment by identifying and acting on safety opportunities.
• Manage, coach and train associates to meet service and quality standards.
• Ensure customer orders are fulfilled in line with quality and safety guidelines.
• Provide real‑time shift information to front‑line management and operators.
• Adjust labor allocation throughout the shift to meet or exceed forecasted plans.
• Collaborate with support functions and other departments to resolve performance issues such as process readiness, 5S, safety and training.

Required profile

• Strong focus on workplace safety and continuous improvement.
• Proven ability to lead and develop a diverse associate team.
• Experience ensuring order fulfillment meets quality and safety standards.
• Effective communication of shift‑related information to management.
• Capability to balance labor resources against operational forecasts.
• Collaborative mindset for cross‑functional problem solving.

Required skills

• Logistics operations
• Transportation management
• Supply‑chain processes
• Data analysis and reporting

What we offer

• Opportunity to work within a global e‑commerce leader.
• Inclusive culture that supports diversity and accommodation needs.
• Career growth in a fast‑moving, customer‑centric environment.