Logistics Supervisor

About the role

The Logistics Supervisor supports daily operations at our delivery station, stepping in for the Operations Manager when needed. You will ensure safety, efficiency, and high‑quality service across all logistics activities.

Key responsibilities

• Deputize for the Operations Manager and oversee daily operational duties.
• Prioritize and continuously improve safety standards at the delivery station.
• Supervise logistics assistants, coordinators, and delivery associates to meet and exceed KPIs.
• Monitor performance, coach staff, and collaborate with supporting departments to optimise processes.
• Communicate expectations to delivery service providers and raise quality standards.
• Interview and onboard new associate candidates.
• Brief and manage driver and associate workloads, ensuring accurate administrative completion.
• Track, trend, and report site performance metrics.
• Train and mentor new associates and resolve process‑related issues.
• Provide flexible shift coverage and overtime as required.

Required profile

• Proven experience managing teams.
• Experience with planning, performance metrics, and process improvement.
• Preferred background in logistics and data analysis.

Required skills

• Data analysis

What we offer

• Inclusive culture that supports employees with disabilities.
• Opportunities for professional growth within a dynamic logistics environment.