MVNO Technical Product Operations Lead
VOYE · District centre
Job description
About the role
Voye is seeking a lead to oversee technical execution, quality assurance, and operational workflows of its MVNO platform, ensuring seamless global mobile connectivity for travelers.
Key responsibilities
- Drive technical product operations and project management across the product lifecycle from requirements to rollout.
- Lead QA and testing for billing systems, SIM/eSIM provisioning, data/voice/SMS services, number porting, and customer journey touchpoints.
- Coordinate with development teams to prioritize backlogs, clarify business logic, report bugs, and validate product behavior.
- Manage integrations and relationships with host network operators, telecom vendors, and third‑party platforms.
- Define and optimize commercial plan configurations, pricing, data limits, lifecycle rules, and regulatory compliance.
- Monitor daily product health, activation performance, top‑up success rates, and escalation pathways.
Required profile
- Proven experience in technical product operations, QA engineering, or technical project management within telecom, MVNO, or mobile tech.
- Hands‑on experience managing telecom partner relationships and vendor integrations.
- Strong analytical, troubleshooting, and documentation skills with high attention to detail.
- Fluency in Hebrew and English.
Required skills
- SIM/eSIM technologies
- Mobile connectivity protocols
- Billing engines
- Number porting processes
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VOYE
District centre