Operations Admin Assistant for Luxury Holiday Homes

About the role

We are seeking a highly organised Operations Admin Assistant to support our fast‑growing portfolio of premium holiday homes in Dubai. Working in‑office at our Business Bay office, you will partner closely with the Senior Admin Officer to keep day‑to‑day operations running smoothly.

Key responsibilities

• Process daily guest check‑ins and check‑outs via the DTCM portal.
• Handle building check‑ins across the portfolio using property‑management portals.
• Share accurate check‑in details on the team Slack channel promptly.
• Coordinate AC servicing on a six‑monthly schedule for all units.
• Arrange regular deep cleaning of furniture throughout the portfolio.
• Execute monthly DTCM tourism fee payments on time.
• Log incoming maintenance and cleaning invoices for senior review.
• Update Property Finder availability for each unit regularly.

Required profile

• Bachelor’s degree in any discipline.
• Fluent English (written and spoken) at a professional level.
• Minimum 2 years experience in holiday homes, short‑term rentals, or property management.
• Hands‑on experience with Hostaway or a comparable property‑management system.
• Proficient with Slack and Google Suite (Sheets, Docs, Gmail, Drive).
• Highly organised with strong attention to detail.
• Ability to manage up to 30 check‑ins per day during peak season.
• Comfortable working independently with minimal supervision.
• Familiarity with Dubai property or tourism regulations and DTCM processes (training provided).

Required skills

• Hostaway
• Slack
• Google Suite

What we offer

• Competitive salary, commensurate with experience.
• Full UAE employment visa sponsorship.
• Stable, long‑term position in a fast‑growing premium property‑management company.
• Direct mentorship from a senior team member from day one.
• Clear progression path as the company scales to 100+ units.