Operations Coordinator – Retail

About the role

Aldar Retail Management is seeking a proactive Operations Coordinator to ensure smooth day‑to‑day mall operations in a premium retail environment. The role combines coordination, administration and high‑touch stakeholder management.

Key responsibilities

• Support daily retail operations and administrative tasks, coordinating requests between internal teams, tenants and service providers.
• Maintain records, trackers and office supplies; assist with weekly/monthly reports, presentations and documentation.
• Schedule meetings, prepare agendas, document minutes and manage calendars and travel arrangements.
• Uphold luxury retail standards, interact professionally with VIPs, tenants and senior stakeholders, and contribute to a seamless customer experience.
• Handle confidential information, support process improvements and assist with projects and operational initiatives.

Required profile

• Bachelor’s degree in Business Administration or related field (preferred).
• 5+ years of experience in operations, administration or coordination roles, preferably in luxury retail, hospitality or premium environments.
• Strong experience supporting senior stakeholders and excellent written and verbal English.

Required skills

• Strong organization and multitasking abilities.
• High attention to detail and professionalism.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).