Operations Executive

About the role

ENOC is hiring an Operations Executive in Dubai, reporting to the Head of Operations and Logistics. The role supports the Head of Operations with daily operational activities and helps plan and schedule export/import operations, logistics, products and feedstock with EPCL, terminals and ESTLLC. It also tracks demurrage claims and gives feedback reports to the department head.

Key responsibilities

• Schedule RST operations meetings, take detailed minutes and follow up on action points.
• Receive and classify invoices from Mid Office/Back office before passing them to ESTC Management approval.
• Maintain the OPS claims/disbursement register and liaise with loss adjusters where needed.
• Write and distribute emails, correspondence memos, letters, faxes and forms.
• Provide daily ITT reports on stock filing and reconciliation, planning, blending and statistics, and develop a tracking system to resolve issues.
• Maintain contact details for vendors, surveyors and shipping agents, and service provider rate comparison reports.
• Submit and reconcile OPS expense reports, and act as point of contact for internal and external clients and visitors.
• Support OPS project management by creating assignments, tracking progress and resolving issues.
• Plan and organise team events, staff training and engagement activities.
• Prepare operations procedures, manuals, policies, documents and reports as instructed by the compliance manager.
• Liaise with internal and external parties, and handle requests and queries from other departments.
• Enter and maintain stock movement data in SAP, IRS and the aspect system, and develop and maintain a stock movement database.
• Receive demurrage claims, prepare vessel delay reports for department head approval, and review Jet A1 and Gasoil correction material purchase orders with monthly reports.
• Create PRs in SAP for DIA-ITP and generate GRNs after goods or services are received.
• Coordinate with operations, logistics and blending on feedstock storage, and with port authorities, terminals, customs and government entities, arranging meetings and preparing minutes.
• Review the impact of changes in product lifting schedules on early and delayed product off-take.
• Support the inventory reporting system and SAP so that variations in product movements stay within acceptable limits.
• Comply with information security policies, classify information assets, attend security training and report security incidents.

Required profile

• University graduate with 5 years of experience.
• Good working knowledge of computers for analytical work.
• Analytical ability to choose the best solution among alternatives.
• Strong written and verbal communication skills, able to handle confidential contacts at all levels.
• Basic knowledge of shipping and terminal/refinery operations.
• Pleasant demeanour, time management and organisational skills.