Passenger Service Agent – Airport Customer Service
INFINITY GROUP OF COMPANIES · Dubai
Job description
About the role
The Passenger Service Agent ensures a smooth and professional experience for travelers throughout their airport journey. Working at a busy international hub, you will be the first point of contact for passengers, helping them navigate check‑in, security, boarding and any issues that arise.
Key responsibilities
- Assist passengers with check‑in, baggage handling, and boarding procedures.
- Provide accurate information on flight schedules, gate changes, and airport services.
- Resolve passenger inquiries and complaints promptly and courteously.
- Coordinate with airline and airport staff to ensure timely operations.
- Maintain a clean and welcoming service area.
Required profile
- Excellent communication and customer‑service skills.
- Strong command of English.
- Professional appearance and attitude.
- Ability to work flexible shifts, including nights and weekends.
- Capable of performing under pressure in a fast‑paced environment.
Required skills
What we offer
- Full‑time permanent contract.
- Competitive monthly salary of 7,000 – 9,000 AED.
- Opportunities for career growth within the aviation sector.
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Published 1 month ago
Expires 1 week from now
72 views · 0 interested
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INFINITY GROUP OF COMPANIES
Dubai