Pharmacist (Pharmacy Supervisor)

About the role

Sunny Medical Center Sharqan is looking for a Pharmacist to manage the pharmacy from both Ministry of Health (MOH) and organizational perspectives. The post holder ensures the highest level of patient and customer service and carries out administrative work within the pharmacy, while working strictly within the scope of pharmacy.

Key responsibilities

• Welcome and greet patients and customers, and ensure every visitor is attended to and satisfied.
• Dispense medicines accurately, in the correct dosage and quantity prescribed by the physician, with clear instructions and packaging that preserves potency.
• Assign, delegate, train, develop and evaluate pharmacy staff, and encourage teamwork.
• Maintain medicines and products on the racks, keep inventory up to date and handle controlled medicines according to regulations; no medicine is allowed on the floor.
• Handle phone calls and answer customer queries, and implement and improve quality SOPs in line with MOH guidelines with the Quality Manager.
• Keep the pharmacy MOH compliant, update documentation regularly and take part in monthly review meetings.
• Liquidate stock, especially products nearing expiry, and keep a plan to avoid non-moving and expired items.
• Check expiry daily, maintain stock records and communicate changes to doctors promptly.
• Complete cash bills at the time of dispensing, share monthly inventory data with the center manager, finance and purchase team, and keep the controlled medicines register up to date.
• Submit insurance claim forms and handle related clerical paperwork, keeping cash dealings accurate and reporting variances to accounts.
• Follow occupational safety and health rules, infection prevention and control (including hand hygiene), and attend OSH training and drills.

Required profile

• A valid license to practice as a pharmacist in the relevant regulatory health authority, with the required qualifications and experience.
• Own responsibility for professional re-licensure.
• A valid American Heart Association Basic Life Support provider card.
• Willingness to work across departments when necessary.
• Clear spoken and written English; Arabic is desirable.
• Desirable: proven ability to work in an inter-professional team and organizational/administrative skills with an electronic medical record platform.