Presales Consultant - Physical Security

About the role

Ingram Micro, a leading technology distributor serving business-to-business technology experts, is looking for a customer-centric, technically skilled Presales Consultant for its physical security business in Dubai. You will act as a trusted technical advisor, working with sales teams, channel partners, vendors and end customers to develop and position physical security solutions.

Key responsibilities

• Understand customer business and security needs and turn them into effective solution designs
• Provide technical advice on CCTV, video management systems, access control, analytics, AI-enabled surveillance and integrated security solutions
• Deliver product demonstrations, presentations, workshops and proof-of-concept engagements
• Support sales teams through solution design, sizing, bill of materials creation and technical proposal preparation
• Work with vendors and internal stakeholders to ensure solutions are technically sound and commercially competitive
• Keep up with emerging technologies, industry trends and competition
• Support partner enablement through technical training and knowledge sharing

Required profile

• Bachelor's degree in Engineering, Information Technology, Electronics, Telecommunications or a related field
• Experience in a presales, solutions engineering, systems engineering or technical consulting role in physical security
• Ability to explain complex technical ideas to technical and non-technical audiences
• Experience running customer meetings, technical workshops and solution presentations
• Analytical, problem-solving and stakeholder management skills; vendor certifications are an advantage

Required skills

• Video surveillance and access control systems
• Security management platforms and security architectures
• Networking fundamentals