Senior IT Manager - Utilities & District Cooling

About the role

A leading organisation in the UAE's utilities and district cooling sector, represented by Nathan HR, is seeking an experienced Senior IT Manager to lead its enterprise technology function. The role drives technology strategy, digital transformation, innovation and operational excellence, working closely with senior management, business stakeholders, regulators, auditors and technology partners.

Key responsibilities

• Develop and execute the IT strategy and technology roadmap aligned with business objectives.
• Lead enterprise applications, with strong ownership of Oracle Fusion Applications and Oracle Utilities/OUCCS.
• Drive digital transformation, automation, AI initiatives, analytics and customer-focused technology solutions.
• Oversee cloud, infrastructure, IT operations, cybersecurity, business continuity and disaster recovery.
• Lead IT governance, risk, compliance and technology audits, aligned with regulatory and security requirements.
• Manage major technology programmes, vendors, strategic partnerships, contracts and IT CAPEX/OPEX budgets.
• Drive technology optimisation, cost efficiencies, process automation and continuous improvement.
• Advise executive management and governance committees on technology updates and recommendations.
• Lead and develop a multidisciplinary IT team across applications, infrastructure, cybersecurity, digital, data and project delivery.

Required profile

• 12-15+ years of progressive IT experience, including significant enterprise IT leadership.
• Proven experience across digital transformation, cloud, cybersecurity, IT operations, enterprise applications and large-scale technology programmes.
• Experience managing IT budgets, strategic vendors, outsourcing/AMS contracts and technology procurement.
• Experience with IT risk management, ITGC, cybersecurity, ISO and internal/external audits.
• Experience in utilities, energy, infrastructure or another regulated, customer-intensive environment is highly desirable.
• Fluent English required; Arabic is an advantage.

Required skills

• Oracle Fusion Certified
• ISO 27001 Lead Auditor
• PMP
• Preferred: ITIL, TOGAF, CISM/CISSP or equivalent