Public Relations Officer

About the role

The Public Relations Officer (PRO) manages all employee visa, immigration, labour and government‑related processes in the UAE. The role ensures timely and accurate processing of employment visas, work permits, Emirates IDs, renewals and cancellations while maintaining compliance with local regulations.

Key responsibilities

• Manage end‑to‑end employment visa processes, including entry permits, status changes, medicals, Emirates ID and residency issuance.
• Process work permits, labour contracts, visa renewals, amendments and cancellations.
• Handle applications through MOHRE, GDRFA, ICP and other government platforms.
• Liaise with authorities such as Amer, Tasheel, Tawjeeh and related service centres.
• Track expiry dates of visas, work permits and Emirates IDs to ensure timely renewals.
• Verify employee documentation and coordinate attestations, translations and other requirements.
• Maintain accurate immigration records and provide regular updates to HR.
• Support recruitment and HR operations with onboarding and off‑boarding visa requirements.
• Resolve visa‑related issues, rejections and delays with relevant authorities.
• Stay updated on changes to UAE labour, visa and immigration regulations.

Required profile

• 2–4 years of UAE experience as a PRO, Visa Officer, Immigration Officer or similar role.
• Strong knowledge of UAE employment visa, immigration and labour procedures.
• Hands‑on experience with MOHRE, GDRFA, ICP and related government systems.
• Excellent organisational skills and attention to detail.
• Ability to manage multiple applications and deadlines simultaneously.
• Good communication and problem‑solving abilities.
• Fluent written and spoken English; Arabic is an advantage.

Required skills

• ICP
• MOHRE
• GDRFA
• Microsoft Office
• Excel