Quality Assurance & Excellence Senior Specialist

About the role

The Quality Assurance & Excellence Senior Specialist will support Noatum Ports in establishing, managing and continuously improving its Quality Assurance framework and Integrated Management System (IMS) across headquarters and terminal operations. The role ensures alignment with international standards such as ISO 9001, ISO 14001, ISO 45001 and ISO 55001, driving process standardisation, governance and performance excellence.

Key responsibilities

• Develop, review and publish IMS documentation for HQ and terminal sites.
• Support standardisation and continual improvement of business processes, ensuring compliance with approved frameworks.
• Coordinate with departments to define process workflows, control checkpoints and KPI frameworks.
• Implement and manage the internal quality audit and gap‑analysis programme, ensuring consistent execution across functions.
• Track audit findings, oversee corrective‑action closure and prepare for external audits and certifications.
• Promote a culture of continuous improvement, risk awareness and operational discipline.
• Collaborate with QHSE teams to raise awareness of QA and excellence principles.

Required profile

• Proven experience with ISO 9001, ISO 14001, ISO 45001 and ISO 55001 standards.
• Familiarity with internal audit, gap analysis and corrective‑action management.
• Ability to develop, monitor and report on quality and process performance indicators (KPIs).
• Strong communication skills to coordinate across HQ, terminals and QHSE functions.

Required skills

• Internal audit
• Gap analysis
• KPI development and monitoring