Receptionist – Immediate Joiner

About the role

We are looking for a polished and proactive Receptionist to join our team immediately. As the first point of contact for clients, you will ensure a seamless experience throughout the client journey, upholding confidentiality and professionalism at all times.

Key responsibilities

• Serve as the first point of contact for clients, providing prompt and professional assistance.
• Manage client communications via phone, email, and in person with a high level of service.
• Present and explain company services to new and existing clients clearly and accurately.
• Maintain accurate and up‑to‑date client records and interaction logs.
• Handle client concerns or complaints with efficiency, empathy, and resolution‑focused communication.
• Coordinate with internal departments to ensure smooth service delivery.
• Uphold company policies and maintain strict confidentiality in all client dealings.

Required profile

• Minimum 1 year of UAE‑based experience in a customer service or client relations role.
• Bachelor’s degree (preferred).
• Excellent verbal and written communication skills in English.
• Professional appearance and strong interpersonal skills.
• Discreet, reliable and customer‑focused attitude.
• High attention to detail and ability to multitask in a fast‑paced environment.
• Experience dealing with high‑net‑worth individuals or VIP clients is an advantage.
• Previous experience in luxury sectors such as high‑end retail, hospitality, or finance is preferred.

Required skills