Receptionist

About the role

Al Haktur IT Solutions is looking for a friendly, professional and well-organized Receptionist to manage front-desk operations in Dubai. The role creates a positive first impression for clients and business partners while handling visitors, telephone calls, appointments and administrative tasks.

Key responsibilities

• Welcome and greet clients, visitors and business partners professionally.
• Answer incoming calls and direct them to the right departments.
• Keep the reception area clean and organized.
• Schedule appointments, meetings and client visits.
• Answer general inquiries and give accurate information on company services.
• Handle incoming and outgoing emails, messages and correspondence.
• Maintain visitor logs and reception records.
• Sort and distribute mail, packages and documents.
• Assist with document preparation, filing, scanning and photocopying.
• Arrange meeting rooms and support daily office activities.
• Monitor office supplies and inform management when replenishment is needed.
• Support the IT, HR and management teams and keep company and client information confidential.

Required profile

• High school diploma or bachelor's degree in Business Administration or a related field.
• Previous experience as a Receptionist, Front Desk Executive or Administrative Assistant is preferred.
• Excellent verbal and written communication, telephone etiquette and customer service skills.
• Strong organization, time management and multitasking abilities.
• Professional appearance, polite and welcoming attitude, good interpersonal skills and team spirit.
• Ability to keep accurate records and handle confidential information; knowledge of office administration procedures is an advantage.

Required skills

• Proficiency in Microsoft Office: Word, Excel and Outlook.