Receptionist – Premium Polyclinic Front Desk

About the role

We are a well‑established, high‑standard polyclinic in Dubai seeking an experienced Receptionist to manage the front‑desk and ensure a premium patient experience. The role requires a professional who can represent the clinic’s standards and deliver a seamless, polished operation for every visitor.

Key responsibilities

• Greet patients and visitors with a refined, professional demeanor.
• Manage patient flow, schedule appointments, and coordinate with medical staff.
• Handle billing processes and operate clinic billing systems with precision.
• Answer phone calls, respond to inquiries, and provide accurate information.
• Maintain organized front‑desk records and ensure confidentiality of patient data.
• Assist with administrative tasks to support smooth clinic operations.

Required profile

• Minimum 2 years proven experience in medical clinics in Dubai.
• Experience in high‑end or reputable healthcare facilities is highly preferred.
• Excellent communication skills and a polished professional demeanor.
• Highly organized, proactive, and able to perform under pressure.
• Valid experience certificates from previous clinics in Dubai.

Required skills