Receptionist – Soft Facilities Management

About the role

Join CBRE’s Soft Facilities Management team as a Receptionist and be the first point of contact for visitors, colleagues, and clients. You will create a professional and welcoming atmosphere while supporting the smooth operation of the building and its services.

Key responsibilities

• Manage the Visitor Management system, preparing badges in advance for a seamless guest experience.
• Welcome internal colleagues courteously and maintain a tidy reception area.
• Issue and deliver lost or forgotten passes when required.
• Track loaned items using the technology platform, ensuring timely check‑in and check‑out.
• Provide general administrative support such as photocopying, filing, and data entry for various departments.
• Report any issues affecting building operations and collaborate with stakeholders to close tickets promptly.
• Assist the admin team with posting and assigning workplace tickets on the Helpdesk system.
• Support the Desk Booking system and maintain strong coordination with the Security Team.
• Report health and safety hazards and take proactive measures to mitigate risks.

Required profile

• Professional demeanor with a strong focus on delivering a world‑class first impression.
• Excellent communication and interpersonal skills.
• Strong problem‑solving abilities and attention to detail.
• Ability to work collaboratively with colleagues, service partners, and security personnel.

Required skills

• Experience using Visitor Management, Helpdesk, and Desk Booking technology platforms.