Receptionist – Veterinary Clinic Front Desk

About the role

We are looking for a professional Receptionist to be the first point of contact for clients and their pets at our modern veterinary clinic and pet hotel in Dubai. The role combines front‑desk administration with client care in a fast‑paced animal health environment.

Key responsibilities

• Greet clients warmly, answer phone calls, WhatsApp messages and emails, and provide accurate information about services.
• Schedule, confirm and coordinate appointments, manage patient flow and prioritize visits.
• Communicate empathetically with owners about hospitalized pets and support veterinarians, nurses and groomers.
• Maintain accurate client and patient records, handle billing, process invoices and receipts.
• Keep the reception area clean, safe and professional, and assist with inventory checks and product displays.

Required profile

• Previous experience in reception, customer service or front‑desk roles.
• Fluent in Arabic (spoken and written) and strong English communication skills.
• Ability to stay calm and professional under pressure while multitasking.
• Strong organizational skills and attention to detail.

Required skills

What we offer

• Opportunity to work in a leading veterinary and pet‑healthcare group.
• Dynamic team environment focused on animal welfare and service excellence.
• Full‑time, on‑site position in Dubai.