Relationship Manager - Chinese Segment

About the role

Rak Bank is seeking a Relationship Manager for its Chinese segment to develop and manage business liability accounts, focusing on high‑net‑worth individuals and corporate clients. The role involves acquiring new customers, growing existing relationships, and ensuring compliance with bank policies.

Key responsibilities

• Identify, market and book new liability/transaction business accounts while driving portfolio growth.
• Collaborate with other units to maximize cross‑sell opportunities.
• Meet assigned financial targets and ensure compliance with the bank’s criteria.
• Manage and grow a portfolio of business liability customers through low‑cost transactional services.
• Handle service requirements and coordinate with back‑office teams to meet client expectations.
• Resolve SAS and correspondent bank queries within departmental turnaround times.
• Translate market feedback into product development and innovative customer offerings.

Required profile

• Fluent Mandarin (speaking required).
• Over 10 years of experience in branch banking, operations, and relationship management, preferably with HNWI clients.
• In‑depth knowledge of the target market and ability to guide the team in acquiring and maintaining profitable relationships.
• Strong understanding of Rak Bank products and HNWI relationship management skills.