Remote Front Desk Receptionist

<p><strong>Job Title:</strong> Remote Front Desk Receptionist<br><strong>Company:</strong> Modern Snack Bar LLC<br><strong>Employment Type:</strong> <strong>Full-Time/Part-Time</strong><br><strong>Salary:</strong> <strong>$45,000 - $52,000 per annum</strong><br><br><strong>Job Overview</strong><br><br>Modern Snack Bar, a historic family-owned restaurant in Aquebogue, Long Island, has been serving exceptional home-style cooking since 1950. We are seeking a professional and personable <strong>Remote Front Desk Receptionist</strong> to join our team. As the first point of contact for our valued guests, you will play a crucial role in upholding our tradition of creating a welcoming dining experience. This is a full-time, remote position dedicated to managing reservations and enquiries for our Aquebogue location, ensuring our high standards of customer service are maintained from a distance.<br><br><strong>Key Responsibilities</strong><br><br>* Manage all incoming telephone calls and email enquiries in a prompt, courteous, and professional manner.<br>* Handle customer reservations, modifications, and cancellations efficiently using our digital booking system.<br>* Provide accurate information to guests regarding our menu, opening hours, special events, and location.<br>* Liaise effectively with on-site restaurant staff to ensure seamless communication and a smooth guest experience.<br>* Uphold the restaurant's commitment to outstanding customer service in every interaction.<br>* Address customer feedback with professionalism and escalate issues to management when necessary.<br>* Perform general administrative duties to support the restaurant's operations as required.<br><br><strong>Skills and Qualifications</strong><br><br>* Proven experience in a customer-facing role, such as a receptionist, customer service representative, or administrative assistant. Experience within the hospitality or restaurant industry is highly desirable.<br>* Exceptional verbal and written communication skills with a clear and professional telephone manner.<br>* Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.<br>* Proficiency with reservation software and standard office applications.<br>* A self-motivated individual with the ability to work independently and reliably in a remote setting.<br>* Must have a dedicated, quiet workspace and a stable, high-speed internet connection.</p>