Reservation Agent (Female)
AccorHotel · Abu Dhabi
Job description
About the role
Join the Novotel & Ibis Gate Hotels in Abu Dhabi as a Reservation Agent, where you will be the first point of contact for guests and ensure a smooth, professional reservation experience. This role is ideal for someone with a passion for hospitality and a keen eye for detail.
Key responsibilities
- Manage incoming calls, emails, and online reservation requests with professionalism.
- Provide accurate reservation processing, recording all guest details and preferences.
- Recommend additional services and amenities to optimize revenue.
- Coordinate with other departments to fulfill guest requests and resolve concerns.
- Maintain up‑to‑date knowledge of promotions, rates, and availability.
Required profile
- Minimum 1 year experience in hotel reservations or a similar hospitality role.
- Fluency in English; Arabic is a plus.
- Strong communication skills, both verbal and written.
- Ability to multitask and work efficiently in a fast‑paced environment.
Required skills
- Proficiency with reservation systems (e.g., Opera or similar).
- Basic computer applications.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 5 hours ago
Expires 1 month from now
1 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
AccorHotel
Abu Dhabi