Restaurant Supervisor - The Gallery

About the role

Dorchester Collection is recruiting a Restaurant Supervisor for its restaurant at The Gallery in Dubai. The role leads the lobby team in delivering flawless service, turning standard guest arrivals and afternoon tea seatings into memorable experiences, and works closely with the service team and hostesses to optimise reservations, revenue and guest satisfaction.

Key responsibilities

• Lead the lobby team in delivering flawless service and manage the restaurant's daily operations.
• Hire, mentor and develop the team through a cohesive training and development programme.
• Monitor revenue targets and keep costs within pre-set budgets, including beverage cost, payroll and other expenses.
• Hold a daily team briefing before service to brief the team on daily hotel happenings and upcoming service.
• Liaise with other departments to maintain an immaculate presentation, cleanliness and maintenance of furniture, equipment, floors, fixtures and fittings.
• Work with hostesses to optimise restaurant reservations for productivity, guest satisfaction and revenue.
• Ensure high-quality beverage preparation and presentation, and control beverage inventory.

The position is permanent and based in Dubai.