Sales & Admin Associate - Beauty Education

About the role

A beauty education institute in Dubai, part of a growing health and wellness group, is looking for a Sales & Admin Associate. You will manage student leads, drive course sales and make the enrolment process smooth, from answering enquiries to handling sign-ups, documentation and fee collection. You will also keep student records accurate and compliant with DHA and KHDA requirements, manage consumables and report on performance.

Key responsibilities

• Respond promptly to student enquiries via social media, WhatsApp, calls and email
• Communicate course details, benefits and admission requirements to prospective students
• Convert leads into enrolments and guide students through sign-ups, documentation and fee collection
• Keep student records, enrolment status, course data and schedules accurate and compliant with DHA and KHDA requirements
• Manage inventory and the status of consumables
• Work with the wider team to coordinate administrative tasks
• Produce weekly and monthly performance reports and other reports as requested by the CEO
• Provide excellent customer service and build positive relationships with enrolled students

Required profile

• Proven experience in sales, customer service or administration within the beauty education industry
• Experience with beauty vocational courses and training institutes is a plus
• Track record of meeting and exceeding targets and KPIs, including customer satisfaction
• Strong organisational skills, attention to detail and excellent written and verbal communication and negotiation skills
• English is essential; Arabic is a plus
• Team player comfortable in a fast-paced, multinational environment

Required skills

• Proficiency in MS Office
• Working knowledge of CRM platforms and salon software

What we offer

• Salary of 8,000 AED per month plus commission