Sales Excellence Manager - VAS

About the role

Bayut and Dubizzle, part of Dubizzle Group, are looking for a Sales Excellence Manager for its Value-Added Services (VAS) unit. The role improves the effectiveness, productivity and scalability of the VAS commercial organisation by strengthening sales processes, CRM discipline and funnel conversion, across Vehicle Inspection and Evaluation, Auto Finance, Insurance and other automotive services, in both B2C and B2B channels.

Key responsibilities

• Own the sales performance framework: track revenue, volume, conversion and productivity targets, build dashboards and scorecards, run performance reviews and benchmark teams.
• Own the end-to-end sales funnel, analyse conversion by source, person and segment, and partner with CRM and CLM teams on lead nurturing, retargeting and reactivation.
• Define and improve sales processes and SOPs, drive CRM adoption, ensure accurate pipeline management and identify automation opportunities.
• Build frameworks to increase penetration of VAS products, track finance, insurance and inspection penetration, and support the launch of new products.
• Support the design of sales targets, commission structures and incentive schemes, and set clear commercial KPIs.
• Identify capability gaps and work with sales managers and L&D on coaching, training, playbooks and scripts.
• Turn commercial data into recommendations, support forecasting and capacity planning, and advise the Commercial Director.

Required profile

• Bachelor's degree in Business, Finance, Economics, Engineering or a related discipline, or equivalent experience.
• 5-8 years in Sales Excellence, Sales Operations, Commercial Excellence, Revenue Operations or Sales Strategy.
• Experience in a large or fast-paced sales organisation, with a record of improving funnels, conversion and productivity.
• Automotive, marketplace, fintech, banking, insurance or digital experience is highly desirable; B2C and B2B experience is an advantage.

Required skills

• Strong understanding of sales funnels, conversion metrics, CRM, pipeline management and sales analytics.
• Advanced Excel or Google Sheets and reporting; experience with CRM and BI or reporting tools.
• Project management, stakeholder management, communication and presentation skills.

What we offer

• Competitive tax-free salary.
• Comprehensive health insurance and annual air ticket allowance.
• Employee discounts at multiple vendors across the emirates.
• Rewards and recognitions, learning and development opportunities.