Sales Representative (UAE Nationals Only)

About the role

Etihad Airways is hiring a Sales Representative for UAE Nationals in Abu Dhabi. The role manages, coordinates and executes sales for assigned accounts while monitoring market trends, customer needs and competitor activity. It drives revenue growth, strengthens customer relationships and supports the airline's commercial objectives through account management, strategic sales planning and market development.

Key responsibilities

• Collaborate with regional, country and Headquarters stakeholders to align sales strategies and commercial priorities.
• Represent Etihad in customer meetings, industry events and external engagements, and act as the main contact for General Sales Agents where applicable.
• Lead commercial development of assigned markets or territories and support country or regional commercial projects.
• Coach and mentor new Sales Representatives with onboarding support, training guidance and commercial advice.
• Define and execute sales plans to meet revenue, market share and customer growth targets.
• Analyse market potential and customer opportunities using sales insights, data and commercial tools.
• Identify business development opportunities and introduce new products, services and commercial initiatives.
• Maintain strong relationships with current and prospective accounts and act as a trusted advisor to key customers.
• Monitor competitors, market trends and industry developments, and work with Sales Enablement on sales and promotional strategies.
• Negotiate and manage commercial agreements and prepare, coordinate and review them against company policy.
• Maintain accurate customer records, commercial activities and account plans in sales systems.

Required profile

• Bachelor's degree with at least 4 years of experience in Sales, Business Development, Account Management or a related commercial field.
• Strong commercial and analytical skills, with the ability to interpret market trends, customer insights and performance data.
• Proven ability to lead, coach and mentor others in a team environment.
• Excellent communication and presentation skills, and the ability to build relationships and influence stakeholders across departments.
• Strong organisational skills and a customer-centric mindset.
• Knowledge of the aviation, travel or hospitality industry is advantageous.

Required skills

• Proficiency in Microsoft Office applications.
• CRM or sales management systems.