Senior IT Engineer – Secure Engineering

About the role

Flowdesk is a cloud-native crypto market-making firm operating across regulated jurisdictions, and its Secure Engineering team designs, builds and owns the platforms and configurations that the wider IT estate runs on, with a security-first approach. The team is small: what you build, the rest of IT operates. You will configure and maintain IT systems across the organisation (identity, endpoint and SaaS platforms) and own vendor and contract management for the tools the team relies on.

Key responsibilities

• Configure and maintain IT systems across the organisation, using the team's core platforms (Okta, Jamf, Google Workspace, Cloudflare)
• Source and evaluate new tooling: run vendor assessments, manage procurement and bring in what the business needs
• Own the lifecycle of existing vendor contracts: renewal dates, terms and costs, and flag renegotiation opportunities early
• Act as main point of contact for vendor account and contract matters
• Work with IT Operations to turn their operational needs into system configuration and tooling decisions
• Run your own projects with a good degree of autonomy, keeping senior management informed
• Take part in an IT on-call rota and support IT Operations as needed

Required profile

• 7+ years' experience in IT engineering or a similar technical role, ideally in SaaS-heavy, regulated environments
• Experience managing vendor relationships and contracts: evaluation, procurement, renewal and negotiation
• Able to work autonomously with minimal senior management input, while staying collaborative
• Comfortable in a small, high-ownership team
• Preferred: experience in financial services or crypto/digital assets
• Preferred: familiarity with Okta, Jamf, Google Workspace or Cloudflare Zero Trust; ITSM/change tooling (JSM or similar)
• Location: London or Dubai

Required skills

• Working knowledge of modern IT stacks in regulated environments, especially SaaS, identity and endpoint platforms
• Autonomous project ownership and strong analytical skills

What we offer

• International environment (English is the main language)
• 100% health coverage
• Team events and offsites
• Company pension scheme
• Learning and development budget

The recruitment process includes five stages: first-round interview with the Talent Acquisition team, then interviews with the CISO and IT Director, an in-person team-fit meeting, and a final round-up with the Head of Talent Strategy.