Senior Manager - Screening Operations

About the role

Abu Dhabi Commercial Bank (ADCB) is looking for a Senior Manager to lead its Screening Operations within the Group Business Services (GBS) unit. The role covers sanctions, adverse media, name screening and onboarding alerts, ensuring they are investigated, documented, escalated and closed within service requirements, and oversees the associated controls, performance and AI-driven screening tools.

Key responsibilities

• Manage end-to-end screening operations so alerts are properly investigated, documented, escalated and concluded within service requirements.
• Monitor operational performance, capacity and quality, keeping case disposition accurate, audit-ready records and consistent delivery.
• Manage operational controls to identify sanctions exposure, control weaknesses and emerging alert types, aligned with regulatory requirements and internal policies.
• Track key risk and performance indicators, hit rates and risk trends, and coordinate corrective actions with Group Compliance, Sanctions Advisory and Operational Risk.
• Oversee AI solutions used in screening, assess opportunities to improve screening logic and detection, and coordinate simulation testing and UAT of logic changes with Technology Services and vendors.
• Manage operational enhancements to screening systems and workflows, and support regulatory reviews, internal audits and compliance testing, including remediation of findings.
• Coordinate with Group Compliance, Sanctions Advisory, Operational Risk, Fraud Risk, Operations and business units on complex screening cases, and provide operational guidance on screening requirements.
• Organise and supervise the team to deliver targets, objectives and the business plan.

Required profile

• At least 7 years of experience in banking operations, including financial crime or compliance operations with exposure to sanctions screening.
• Bachelor's degree in Business Administration, Finance, Accounting or a related discipline.
• Certified Global Sanctions Specialist (CGSS) or Certified Anti-Money Laundering Specialist (CAMS).

Required skills

• Sanctions and adverse media screening, financial crime operations and complex alert and case management.
• Screening systems and technologies, data modelling and simulation testing, and screening logic and model tuning.
• Risk management and control frameworks, KRI monitoring, user acceptance testing, process improvement and automation.
• Data analysis, stakeholder management, regulatory compliance and assurance, and people leadership and development.

What we offer

• Medical insurance, group life and personal accident insurance, paid leave and leave airfare, loan and finance facility preferential rates, staff discounts and children education assistance (for certain job levels).
• Flexible working arrangements, subject to eligibility and job requirements.
• Learning opportunities including instructor-led courses, an e-learning catalog, on-the-job training and professional development programs.