Senior Relationship Manager

About the role

Nawy UAE is building a partner‑led real estate business that connects technology, trusted market relationships and disciplined operations. As Senior Relationship Manager you will own the day‑to‑day development and management of Nawy’s network of developers, brokerages, mortgage and referral partners, turning introductions into productive, measurable partnerships.

Key responsibilities

• Build and prioritize a pipeline of developers, brokerages, mortgage providers and referral partners, identifying decision‑makers and commercial potential.
• Lead relationship development and account planning from outreach through negotiation support and follow‑up.
• Coordinate commercial terms and agreement execution with leadership, Legal and Licensing while maintaining accurate records.
• Own partner onboarding, including training, system access, CRM routing, response standards and live handoff testing.
• Maintain stakeholder CRM, meeting briefs, action logs and follow‑up cadence to keep commitments visible.
• Coordinate developer inventory and data‑feed activation with Product, Data and Operations.
• Manage active accounts through performance reviews, feedback loops, recovery actions and growth plans.
• Report weekly on progress, risks and decisions, distinguishing active partnerships from informal discussions.

Required profile

• At least three years of Dubai or UAE real‑estate experience in relationship management, partnerships, key accounts or business development.
• Credibility and an existing network with developers, brokerages, mortgage providers or related partners is strongly preferred.
• Proven ability to move commercial relationships beyond the meeting stage to operational execution.
• Strong judgment in stakeholder communication, negotiation support and persistent follow‑up.
• Disciplined use of CRM, action tracking and account reporting across multiple relationships.
• Ability to coordinate across Legal, Product, Data, Sales, Operations, Marketing, Finance and People while retaining ownership of outcomes.