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Senior Specialist – Sales Advisory Liabilities (NeoBiz RBG)

Mashreq · Dubai

🇬🇧 English

Job description

About the role

We are seeking a Senior Specialist to support Business Banking clients through the digital onboarding journey, ensuring compliance with the bank’s control standards and delivering a high-quality client experience.

Key responsibilities

  • Assist Business Banking clients in completing their digitally initiated onboarding journey quickly while adhering to control standards.
  • Maximise the number of digital account applications completed each month and enhance client experience throughout the process.
  • Perform end-to-end review of customer-initiated NeoBiz and BCA applications, ensuring completeness and submission of mandatory documents, and provide expert guidance as needed.
  • Take ownership of each allocated application, coordinating with stakeholders and interacting with clients to meet defined timelines.

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Published 2 weeks ago

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Mashreq

Dubai