Technical Support/Implementation Engineer – Arabic Speaker

About the role

We are looking for an experienced Arabic Implementation Engineer to join our team and support the successful implementation, configuration, integration, and deployment of our software solutions. The role involves working closely with customers and internal technical teams to deliver tailored solutions.

Key responsibilities

• Implement and configure software solutions according to customer requirements.
• Work closely with customers, technical teams, developers, and project managers.
• Analyze business and technical requirements and translate them into implementation solutions.
• Support system integration, testing, deployment, and troubleshooting.
• Identify and resolve technical issues during implementation.
• Provide technical support and guidance to customers.
• Prepare implementation documentation, configurations, and technical reports.
• Conduct user training and support customers during go-live.

Required profile

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• 2‑3 years experience in software implementation, deployment, integration, or technical support.
• Strong understanding of APIs, databases, SQL, and system integrations.
• Fluent Arabic speaker and good English communication skills.
• Experience working on‑site in the UAE (minimum 3 years).

Required skills

• APIs
• Databases
• SQL
• System integrations
• Cloud platforms
• Enterprise software
• AI solutions