Waiter/Waitress – Luxury Resort

About the role

Join the award‑winning Fairmont The Palm team as a Waiter/Waitress, delivering exceptional dining experiences to guests at our world‑class resort on Palm Jumeirah. You will be the face of our food and beverage outlets, ensuring every guest feels welcomed and well‑served.

Key responsibilities

• Greet guests, present menus and inform them of daily specials.
• Take food and beverage orders, accurately record special requests, and enter them into the POS system.
• Upsell menu items, suggest beverages, and provide wine service tableside.
• Process payments, issue receipts, and handle cash and credit‑card settlements.
• Maintain a clean and organized dining area, replenish utensils, and clear tables promptly.
• Assist with telephone calls, financial transactions, and other restaurant duties as needed.
• Print closing reports, drop cash with the front office, and close the POS shift.
• Collect guest feedback and encourage reviews on social platforms.

Required profile

• Excellent written and verbal English communication skills.
• Trustworthy, detail‑oriented and able to maintain high accuracy.
• Pro‑active, energetic with a positive “can‑do” attitude.
• Strong multitasking and prioritisation abilities.
• Familiarity with basic cooking concepts and product knowledge of the outlet.

Required skills

• Proficiency with the Micros POS system.

What we offer

• Opportunity to work in a prestigious, internationally recognised resort.
• Dynamic team environment with training and development support.